Recapping the Patient Engagement Highlights from Quality Forum 2018

The BC Patient Safety & Quality Council (BCPSQC), which supports PVN, hosted the 7th annual Quality Forum from February 21 – 23 in Vancouver. 

The Forum was packed with sessions, workshops, field trips, plenaries and a debate – including presentations specifically related to patient engagement.

If you weren't able to attend the Forum, or if you're seeking to re-watch some of your favourite speakers, we've got you covered! 

Watch Duane's Health Talk

Duane Jackson

In this PechaKucha presentation, patient partner Duane Jackson explains why humility is our most important virtue.

PechaKucha is a unique presentation style in which 20 slides are shown for 20 seconds each.
Watch Duane's presentation.

Watch Tim's Plenary

Tim Omer

This citizen health hacker and Type 1 Diabetic shared how creating open-source tools for patients to free their data can help foster patient-led improvements and change, using his own experience as an example. Watch Tim's plenary.

Download Presentations Related to Patient Engagement

W1: The Fundamentals of Engaging People in Improving Quality

W2: Finding and Building Digital Stories to Engage, Inspire & Drive Action

C5: Making Care Better for Those with Chronic Conditions

W5: Activating Patients to Improve Care

E1: Making Engagement Meaningful through Analysis & Action

F6: Everyone Can Prevent Infections, from Patients to Providers to… Dogs!

G1: Patient Engagement Techniques: Determining the Best Approach

G2: Living & Learning: Becoming an Ally in Indigenous Health

But that's not all! Videos of Health Talks, the debate, plenary presentations by Michael West and Camila Lajolo, over 130 presentations from the sessions, and photo galleries from all three days are now available online!

A Patient Partner's Perspective of QF18

In this post, patient partner Donald Grant shares his thoughts and takeaways from two jam-packed days of networking, information sharing and learning opportunities.

Read the article.

Patient partners at QF18

What Matters to You?

Asking "What Matters to You?" Each and Every Day

“What matters to you?” is a simple question that can have a big impact on care. When providers have a conversation about what really matters to the people they care for, it helps them ensure that care is aligned with patient preferences and provide more patient- and family-centred care.

This year, we are shifting the focus away from a single day of action towards asking “What matters to you?” each and every day.

We've created a short video to help you learn and share the meaning behind asking, "What matters to you?". You can also access our Getting Started Kit now! Our website and resource order form will launch on April 11.

Watch our What Matters to You? video!

Want to learn more? Join us on Wednesday, April 11, for the virtual launch of “What Matters To You?” (see the agenda here!)

We'll hear from amazing local and international speakers about their experiences with asking/ responding to “What matters to you?”

As a bonus, we will randomly give away 10 free #WhatMattersToYou t-shirts to attendees! You don’t want to miss out on your chance to win!

Click here to RSVP on Facebook!


Sickboy is a CBC television documentary that follows 29-year-old yoga instructor Jeremie Saunders as he lives openly with Cystic Fibrosis and looks for ways to remove the stigma attached to chronic illness and disease. 

Watch the documentary.

Watch Sickboy documentary

We Want to Hear your Story!

National Volunteer Week is just around the corner! From April 15 – 21 we'd like to celebrate all of your amazing efforts to improve health care in BC by highlighting your experience with PVN! 

If you are interested in sharing your journey on our blog, we would like to hear from you. Contact us for more details. We hope to speak to you soon!

IPFCC Partnership Award

Submit a nomination for IPFCC’s 2018 Partnership Award, a program recognizing innovative partnerships among patients, families and health care professionals.

Don’t miss the opportunity to have a team from your organization considered for this important award! Winners will be recognized at the International Conference. Deadline: April 5. 

Make a nomination.

Nominate a Team for Their Leading Practices in Patient Safety

The Canadian Patient Safety Institute, HealthCareCAN and Health Standards Organization, with support from Patients for Patient Safety Canada, have partnered to develop a new recognition program that aims to identify, celebrate and disseminate leading practices in patient engagement for patient safety. To recommend teams or organizations, please contact

Questions or Suggestions?

Your feedback is very important to us. What kinds of volunteer opportunities are you interested in? What else would you like to see in our newsletters?

Send us an email, phone 604.668.8240 or 1.877.282.1919, or connect with us on Twitter, Facebook and LinkedIn.

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