The Evolution of Patient Engagement

As patient engagement continues to evolve in British Columbia, adapting efforts to include meaningful involvement of patients, families and caregivers involves being open to the possibilities that a new approach can offer. The foundation of that work includes building ongoing relationships to work on better health care.

We provide a platform for those partnerships. This week, we share how organizations are increasing opportunities for those ongoing partnerships to be built and how that leads to improving health care for everyone. And our PVN 10th anniversary story shares how patient partner Terri McKinlay channelled her family’s health care journey into a voice for positive change for improving mental health care in BC.

Sharing Ideas to Improve Primary Care Networks in BC

“Where those of us in the room may have debated policy or wording, PCPV made sure patients were top of mind...patient voices at the table bring us back to reality in terms of what we are trying to achieve.”

Throughout BC, the primary health care system is changing – and as part of that change, so is the role of patients, families and caregivers.

Continued partnerships between organizations like the BC Patient Safety & Quality Council, which administers PVN, and the Ministry of Health support meaningful involvement of patient partners, not only in their own health decisions but at all levels of planning, delivery and implementation of BC’s health care system – this is what led to the creation of the Primary Care Patient Voices team. 

Read About the Team's Work

Partnerships for Improvement – A Seat At the Table

Partnerships between health care teams and British Columbians ensure that changes reflect what really matters.

This edition of “Word in the Network” shows how different teams are working together across the province to improve access and care for patients in rural and remote communities, how working groups are helping us improve our internal operations and how we're reinforcing our commitment to asking "What Matters to You?" in a virtual environment. 

Read Partnership Stories

As organizations continue to create resources and tools to support patient engagement, this week we're sharing a simple one-pager that provides recommendations about transitioning working together from an in-person to a virtual environment, as well as a patient and family engagement framework to help guide meaningful engagement in every aspect of care.  

Read these and more in our top resource picks for the week! 

View the Resources

The Impact of COVID-19 on Primary Care: Research and Practice Innovations in Quebec
August 25 | Online

Patient Partner Orientation Session
August 25 | Online

Patient Partner Orientation Session 
September 9 | Online 

See all the events in our calendar