The Evolution of Patient Engagement

As patient engagement continues to evolve in British Columbia, adapting efforts to include meaningful involvement of patients, families and caregivers involves being open to the possibilities that a new approach can offer. The foundation of that work includes building ongoing relationships to work on better health care.

We provide a platform for those partnerships. This week, we share how organizations are increasing opportunities for those ongoing partnerships to be built and how that leads to improving health care for everyone. And our PVN 10th anniversary story shares how patient partner Terri McKinlay channelled her family’s health care journey into a voice for positive change for improving mental health care in BC.

Top Story

Sharing Ideas to Improve Primary Care Networks in BC

“Where those of us in the room may have debated policy or wording, PCPV made sure patients were top of mind...patient voices at the table bring us back to reality in terms of what we are trying to achieve.”

Throughout BC, the primary health care system is changing – and as part of that change, so is the role of patients, families and caregivers.

Continued partnerships between organizations like the BC Patient Safety & Quality Council, which administers PVN, and the Ministry of Health support meaningful involvement of patient partners, not only in their own health decisions but at all levels of planning, delivery and implementation of BC’s health care system – this is what led to the creation of the Primary Care Patient Voices team. 

Read About the Team's Work

Regional Round-Up

In our PVN 10th Anniversary blog series, patient partner Terri McKinlay shares how she and her family, when faced with her daughter Rylee’s struggles with an eating disorder, channeled their pain into a voice for positive change.

Through PVN, they have been able share their experience and contribute to decisions that impact mental health care in British Columbia. Read more about how Terri and Rylee have helped others, and how this process helped them heal.

Read Terri's Story

Word in the Network

Partnerships for Improvement – A Seat At the Table

Partnerships between health care teams and British Columbians ensure that changes reflect what really matters.

This edition of “Word in the Network” shows how different teams are working together across the province to improve access and care for patients in rural and remote communities, how working groups are helping us improve our internal operations and how we're reinforcing our commitment to asking "What Matters to You?" in a virtual environment. 

Read Partnership Stories

Best and Brightest

As organizations continue to create resources and tools to support patient engagement, this week we're sharing a simple one-pager that provides recommendations about transitioning working together from an in-person to a virtual environment, as well as a patient and family engagement framework to help guide meaningful engagement in every aspect of care.  

Read these and more in our top resource picks for the week! 

View the Resources

Upcoming events

Questions or Suggestions?

Your feedback is very important to us. What kinds of volunteer opportunities are you interested in? What else would you like to see in our newsletters?

Send us an email, phone 604.668.8240 or 1.877.282.1919, or connect with us on Twitter and Facebook.

PVN is guided by patient and health care partners and administered by the:

Copyright © 2020 BCPSQC, All rights reserved. 604.668.8210.
Subscribe to the BCPSQC's newsletter.