UBCO IT Newsletter May 2022

May 2022

Constellation: A Journey Through Space(s)

Join UBC IT Okanagan, UBC Studios Okanagan, makerspaceUBCO and the Library on Wednesday May 18 for the launch of Constellation, a new alignment of existing media and technology teaching and learning spaces and resources at UBC Okanagan.

Join the tour at Sawchuk Family Theatre (COM 104) on May 18, 3:00 to 4:30 pm

Attend a live presentation that will take you on a journey of discovery through examples of what Constellation spaces can offer and how they interact with one another.

Learn how Constellation supports the integration of digital and physical media and technology into courses across disciplines and enhances research exhibition through the use of immersive visualization, supportive technology, design thinking suites and rapid prototyping equipment.

Meet at COM 104 at 3:00 pm; no registration required. Learn more...

Privacy Matters: Questions from the Community

UBC's cybersecurity team answers questions from staff and faculty in a new "on-demand" series called: Questions from the Community. Topisc include best practices for email communications, how UBC malware tools work and what UBC's firewall rules mean for IoT (Internet of Things) or other instrumentation.

Enforced Monthly Updates

To stay compliant with UBC’s information security standards, UBC managed devices are required to run current software versions and have all required security updates installed. Our Desktop Architecture team have automated this process to happen monthly to UBC supported devices.

Once updates are available, you will have up to two weeks to restart your device. If you don't regularly restart your computer, or if it is a bigger update, it may take longer to install so we recommend doing this at the end of the day to minimize downtime.

Printer Troubles?

Most printers on campus for students, staff and faculty are Ricoh devices. If you are experiencing any troubles with Ricoh printers, please contact Ricoh Support first by calling 1-800-267-9469 with the device serial number.

Lean more about printing at UBCO...

Need access to UBC data?

Going through Access UBC Data helps the UBC community to protect access to and prevent misuse or mishandling of sensitive information, manage the inherent risk that comes along with collecting and sharing sensitive data, and ensure data is being used consistently with the purpose in which it was collected.

Learn more ...

REMINDERS & TIPS

Need to collaborate? Learn how Microsoft Teams can help your team stay connected.
Hiring students or TAs? Don't forget to get them IT & Zoom accounts
Wrong name or office in the UBC Directory? Here's how to update your contact details
Computer troubles? Please see our IT Service Centre summer hours

Upcoming Planned Maintenance

Campus network updates - May 15, 2022 05:30-06:00
During this time the network including wifi and telephone service will be unavailable for 5-10 minutes.
Student Housing Database maintenance - May 17, 2022 20:00-23:00
During this time students will not be able to add meal plan credits or housing payments, and staff and student printing will not be available. Meal plan cards can still be used for purchases.

QUESTIONS?

UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research.

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal.