May 2025

Phone Billing Changes

UBC Okanagan is making improvements to the billing process for campus telephone services, effective May 2025. The new billing will only affect phone service charges that have been billed for in previous periods, including employees who have transitioned to the new softphone service model.   LEARN MORE...

Studio Loan Summer Hours

Need a video camera, podcasting gear, or photography equipment? UBC Studios is proud to offer video and sound equipment to students, staff and faculty at no cost. The Commons Service Hub in COM 204 is open all summer 9 AM to 12:30 PM Tuesday to Thursday or by appointment. LEARN MORE...

Privacy Matters - May

In this month's newsletter: Explore how misinformation spreads online and threatens your cybersecurity, learn to recognize and respond to cyberbullying and harassment, uncover the hidden privacy risks behind popular health apps, and navigate the complex world of AI chatbots with confidence. LEARN MORE...

UBC Info Security Updates

UBC’s Information Security Standards have been updated. These standards safeguard sensitive data, research, and university operations from evolving cyber threats. No matter your role—whether handling research data or simply sending emails—these changes affect you.

Watch recorded sessions about key updates and their impact on the Privacy Matters @ UBC website.LEARN MORE...

 

Travelling for Work?

It is crucial to prioritize the security of your electronic devices while travelling abroad by safeguarding your personal and sensitive information, and confidential or high-risk UBC information. Check out some essential security tips to ensure a safe and worry-free travel experience from the UBC Privacy Matters team. LEARN MORE...​​​​​​​

See AI in Action at UBCO

We've created an informal space for sharing AI tools and strategies used in administration and operations at UBCO. Our goal is to help each other get started and build confidence with this rapidly advancing technology with monthly Lunch & Learns and shared resources. JOIN NOW...

Dell UBC Employee Deals

Need a new laptop for home or a family member? Did you know that UBC employees can claim an extra exclusive discount with the Member Purchase Program coupon and shop online using the link in the coupon email. 

Get IT News in MS Teams

Join the UBCO IT Engagement MS Team for the latest news, advice and support on technology at UBCO. We share upcoming training, notifications of outages, and details on known issues that may disrupt your work. To join CLICK HERE.

Upcoming Maintenance

Please visit the Status Page for the most up-to-date information on planned upgrades and outages at UBC IT Status Page

Upcoming Events

  • M365 Training: Productivity Tips for Outlook, Teams, OneDrive and more!
    Various dates & times

    • Learn about Microsoft 365’s new features for Outlook (Exchange Online) Teams, OneDrive and more. Learn tips and tricks to enhance your collaboration and productivity.
      REGISTER

  • Cybersecurity Monthly Phishing Workshop
    | May 14 | 11:00-11:30 PST

    • Join the monthly 30-minute Phishing Workshop series hosted by the UBC Cybersecurity team. These workshops offer a unique opportunity to delve into real phishing campaigns that have targeted our university community since the previous session.
      REGISTER

  • Generative AI in Teaching and Learning Series

    • This year, AI has emerged as a significant tool in education, and faculty at UBC are grappling with its integration in the classroom. The UBC Centre for Teaching, Learning and Technology (CTLT) has introduced a new educational series, GenAI in Teaching and Learning. This series aims to help educators transition from concerns to understanding to seeing the opportunities generative AI presents.This series offers:

      • Weekly GenAI Support Clinics: One-hour drop-in clinics on teaching and learning topics to do with the use of tools such as ChatGPT, Stability AI, Google Bard and others, every Wednesday.
      • Integrating GenAI in Education at UBC 30+30 Workshops: 30-minute interactive presentations followed by 30-minutes of discussion designed to assist faculty and staff in navigating this new landscape.
      • AI in Teaching and Learning website: A hub for ongoing support and up-to-date tools and resources for leveraging Generative AI for teaching and learning.
    • View all sessions and register HERE

  • AI courses from UBC Extended Learning

    UBC Extended Learning just launched many new AI and cybersecurity offerings that ladder into UBC Senate-approved micro-certificate and certificate programs. Tuition waivers and employee group PD funds can be used toward course fees.

    Upcoming AI and Cloud courses

    • AI Strategy: Leveraging Automation – starts May 13

    • AI Strategy: Interactive Experiences – starts May 13

    • AI and Cloud Strategy: Technology Implementation – starts June 10

QUESTIONS?

UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research. 

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal.