IT Helpdesk Fall Start-up

UBCO IT Service Centre in ADM 024 will be open longer August 26 - September 13

Walk-Up Support: 8 am to 4 pm (closed 12-1pm).
Phone Support: 7:30 am to 4:30 pm (807-9000)

Submit a ticket online anytime or use the knowledge base for IT & Workday support. 

UBCO IT Lunch & Learn

Grab your lunch and join us for some tasty Tech Bites this summer! Get the scoop on efficient file storage, collaboration tools, using meeting room technology and more from our friendly and helpful UBCO IT Support Teams.

Sessions are a mix of online and in person all summer long! More details and links to RSVP HERE.

Can’t find a time or date that fits your schedule? Contact us to set-up a 1:1 session or time with your team on whatever you need help with.

Back-to-School & UBCIT

Check out some of the top IT resources you may require in your workday, whether you’re a student, faculty or staff, or researcher (Note: some links may not apply to UBC Okanagan).

Don't forget the importance of cybersecurity - find out what you can do at Privacy Matters @ UBC.

VMware Free for Personal Use

VMware Workstation Pro and Fusion Pro are now free for personal use, which includes academic, teaching, research and instructional lab use. Users no longer need to request keys from UBCO IT with the latest release of Workstation Pro 17 and Fusion Pro 13 and can download software directly. LEARN MORE...

DON'T FORGET! IT On/Offboarding

Please remember, ALL employees, including student hires and teaching assistants, need to have the UBCO IT Onboarding form AND the UBCO IT Offboarding form submitted when they join/leave the department. This is the only way to ensure they have access to the IT accounts and access they need, AND ensure this access is removed when they leave.

Studios Loans Fall Hours

UBC Okanagan Studios offers video and sound equipment to students, staff and faculty at no cost. Regular hours resume as of September 3, 2024 with equipment check-out available Tuesday to Friday, from 9:00 AM to 4:00 PM or by appointment.

Windows 11 Auto- Update

REMINDER: Starting August 5, UBCO IT will enable an automated update from Windows 10 to Windows 11 on targeted IT managed devices.

The upgrade will happen automatically, and you can continue working on your device as normal while the initial software installation begins. You do not need to take any action to initiate the upgrade. LEARN MORE...

Legacy SIS Going Offline

UBC will transition from the Student Information System (SIS) to Workday Student as its primary System of Record for student data. On September 1, 2024 the Student Information System (SIS) will go offline with read-only access until the end of the 2024 Winter Session. LEARN MORE...

Watch: Hiring in Workday

The addition of student records into Workday has prompted changes to UBC hiring practices. View this webinar recording to understand these changes and prepare for hiring for this fall. Topics include which process to use, best practices and more.  CWL login is required. LEARN MORE...

August Privacy Matters News

In this issue delve into how UBC handles your personal information, ensuring its security and responsible use. Explore what constitutes personal information at UBC, offer practical tips to fortify data security in your office environment, and provide faculty and staff with a guide to safeguarding sensitive data.. READ MORE...

ARC Compliance Checklist

The ARC Security Compliance Checklist is a comprehensive self-assessment tool designed for UBC researchers. This checklist enables you to ensure that the tools used in your research adhere to UBC's Information Security Standards. It covers essential security compliance items and promotes best cybersecurity practices to safeguard your research data effectively. LEARN MORE...

Password Managers Guide 

Juggling multiple passwords can be a nightmare, but using a password manager doesn't have to be. While the initial setup may seem daunting, the long-term benefits outweigh the short-term effort. This guide will walk you through the process, step-by-step, ensuring you have a secure and organized system for managing your online credentials. LEARN MORE.. 

Power up your passwords 

From bank accounts to social media profiles, a vast trove of personal information resides behind a single barrier – our passwords. Learn why fortifying your passwords is crucial, and how to craft an impenetrable shield against online intruders. LEARN MORE.. 

Reduce AI Footprint - HBR

How Companies Can Mitigate AI’s Growing Environmental Footprint 

"By 2030, AI’s power demand is expected to rise by 160%. However, adopting more sustainable practices, such as utilizing foundation models, optimizing data processing locations, investing in energy-efficient processors, and leveraging open-source collaborations, can help mitigate these effects." READ MORE...

Get IT News in MS Teams

Join the UBCO IT Engagement MS Team to get the most up to date news, advice and support for all things related to technology at UBCO. We share upcoming training, notifications of outages, details on known issues that may disrupt your work and more. To join CLICK here