Cultural Safety & Humility Action Series

Next Webinar: Cultural Safety Frameworks
September 6 | 1200 - 1300 PST | WebEx

We're looking forward to the ninth webinar in our year-long Cultural Safety & Humility Action Series with the First Nations Health Authority on Wednesday, September 6!

Learn from Leslie Bonshor, a member of Tzeachten First Nation and the Aboriginal Health Executive Advisor at Vancouver Coastal Health, about how the health authority is transforming their work. Leslie's presentation addresses the questions of how we put cultural safety and humility into practice, and how we can hardwire the Indigenous perspective into everything we do in health care.

Leslie will discuss the multiple levels of support and enablers for implementing a cultural safety framework and action plan, including HR recruitment, organization systems, physical spaces, and beyond.

This webinar is open to anyone interested in learning more about cultural safety and humility, but is particularly relevant to those looking to increase cultural safety for Indigenous patients and clients in their organizations. 

Learn more and register!

If you missed previous webinars, you can watch them all on the FNHA website!

Change Agent Workshop

Register for Our Next Workshop!
Activate Your Change Agent Powers!

Are you itching to be the most effective change agent ever? Do you want to learn more about applying social movement and community organizing principles to the work you do? Are you keen to learn more about the latest digital and social media tools? If so, then we have the workshop for you!

This session is focused on building knowledge and skills for leading change in an organization. It will also explore how you can manage organizational energy as a change agent – and your own energy, too! By the end of the day, you’ll be able to:

  • Articulate the value in being an organizational change agent
  • Utilize framing and storytelling approaches to build alliances
  • Recognize the importance of thought diversity
  • Analyze resistance to inform strategies for change
  • Discover ways digital and social media tools can support change processes

Tuesday, October 3
0830 - 1630

750 W Pender St
Suite 201
Vancouver, BC


download the agenda

What did participants say worked well at past Being an Effective Change Agent workshops?

  • “Presenters’ high energy level and passion about topics.”
  • “Very enthusiastic facilitators, great concepts. Very good course.”
  • “Whole workshop was awesome.”

Participate in this fun, interactive day, and come away with new ideas and tools to drive change and lead others. Space is limited, so register now!

Learn more and register!

Quality Café

Engaging Students in Quality Improvement
September 20 | 1200 - 1300 PST | WebEx | Password: BCPSQC

In this “back-to-school” themed session, IHI Open School: UBC chapter president Nicole Lee will share how post-secondary students can develop and practice their QI skills while in school, and highlight resources and opportunities for hands-on experience.

Through her own experience with the Institute for Healthcare Improvement Open School, Nicole’s presentation will cover how students can realize their full potential as change agents and quality improvement leaders. This presentation will also be valuable to those who work with or supervise students, particularly in the realms of health care and quality improvement.

Quality Café is a free one-hour lunch and learn series that takes place on the third Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? We invite all health care professionals, patients, organizations, and educators to join our online conversation!

click to join

Learn more about Quality Café, or view recordings of past Quality Cafés

Change Day BC is coming

Change is Coming! Find Out How Next Week
September 7 | 1230 - 1330 PST | WebEx | Password: BCPSQC

The sequel you've been waiting for kicks off with a launch webinar next Thursday! We hope you can join us for this special kick-off event, featuring three inspiring Change Day ambassadors and some special surprises.

New to Change Day? Along with partners from Ontario, Alberta, and across the world, we're asking anyone involved in health or social care to pledge to commit an act of change, or to try something new, in order to improve care for patients in British Columbia.

Learn more and register!

QF18 Call for Abstracts

Last Chance to Share Your Work at QF18!
Our Call for Abstracts Closes Friday, September 8

Time is running out to submit an abstract for the next Quality Forum, happening February 21-23, 2018! Share your big ideas, success stories, or lessons learned in a rapid-fire presentation or storyboard in one of two categories: Demonstrated Results or Novel Ideas

Wondering what you can expect from the Forum? Read our report on Quality Forum 2017. Ready to hit submit? Just click below!

Learn more and register!

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