On a green gradient background is a graphic of a letter with three lines behind it, indicating speed. Beside is "Patient Voice Mail".

A screenshot of a Zoom call.

What Matters to Indigenous (First Nations, Métis & Inuit) Patient Partners?
Download Our New Resources for Culturally Safe Engagement

We often hear from health care partners who want to engage Indigenous patient partners but are unsure how to do so in culturally safe ways. To understand how to support them to do this in a good way, the BC Patient Safety & Quality Council, which administers PVN, invited Indigenous patient partners to share what matters to them when participating in a culturally safe patient engagement opportunity.

Explore the Resources


Sharing What We've Learned About DEI
in Patient Engagement

We’ve also launched a new resource on diversity, equity and inclusion (DEI)! Ensuring the voices of all British Columbians are heard takes a willingness to recognize the barriers to participating in engagement opportunities and a strong resolve to reduce them. Plus, read about our DEI working group’s work to create space for partnerships and shared learning.

Download the Resource


Check Out These Upcoming Events

Patient Partner Orientation Session
Dec. 8 | 1:00 – 2:00 PM

Not Just Naloxone: Advancing a First Nations Perspective
Dec. 14 | 12:00 – 1:00 PM

Team Up! Tools for Teams: Real-Time Virtual Supports for BC
Dec. 16 | 12:00 – 1:00 PM

Missed out on last month’s Quality Café webinar all about working with patient partners? Check out the recording!


Blending In-Person with Online Engagements

As COVID-19 restrictions start to be eased, some health care partners are gradually returning to their offices. Some meetings will shift to a hybrid model, which means there’s a mix of both in-person and virtual participants. Our new resource guides patient and health care partners through how to make the most of the experience.

And are you a patient partner with an upcoming in-person meeting at a health care location? By order of the BC Provincial Health Officer, you’ll be required to show a proof of vaccination.

Find Out How to Maximize Hybrid Events


Introducing Two New Patient Engagement Champions

The BC Patient Safety & Quality Council is excited to welcome two patient engagement champions to its team!

Justine Basilan is a Program Assistant who supports the administration of PVN so that patient partners and health care teams can work together to improve care.

And Leslie Chan is a Project Coordinator who supports various projects to promote and advance person- and family-centred care.

They’re both passionate about advancing patient voices and making positive changes in the health care system. Welcome to your new roles, Justine and Leslie!
 

Read More About Them


Questions or Suggestions?

Your feedback is very important to us. What kinds of volunteer opportunities are you interested in? What else would you like to see in our newsletters?

Send us an email, phone 604.668.8240 or 1.877.282.1919, or connect with us on Twitter and Facebook.


PVN is guided by patient and health care partners and administered by the:

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