The upcoming months promise to be rich in collaborations and projects. We look forward to meeting with our partners on the many collaboration tables we participate in. We also look forward to meeting new allies, always in a spirit of respect, enjoyment, and dedication to our mission—a mission we all embrace with heart and conviction.

We look forward to seeing you soon,

and may the fall be gentle and inspiring for each of you!

A look back at our 2024-2025 AGM

On June 18 in Beloeil, we held a wonderful annual general meeting, rich in discussion and reflection. A big thank you to everyone who attended!

This year has been marked by great achievements and some new developments in our board of directors. We warmly welcome Ms. Karine Ferdinand as a new director and congratulate Mr. Stéphane Chevrier, now vice-president.

During the event, we had the privilege of attending a lecture by Me Danielle Chalifoux entitled "The Evolution of Users' Rights and Remedies in the Health Care, Abuse, and RPA Tenant Sectors." Her presentation enlightened and deepened our understanding of these essential issues. Many thanks to Ms. Chalifoux for her generosity in sharing her knowledge and for the quality of her presentation.

Thank you all for bringing to life our mission to defend the rights of users and tenants in retirement homes! 💙

Residents of the PSR Le Renoir de Laval will have to return to the Court of Quebec.

This was the conclusion reached by Superior Court Judge Mathieu Piché-Messier on July 23. More specifically, the judge asked the Court of Quebec to re-examine the case in order to rule on elements that it had not addressed in its analysis of the Tribunal administratif du logement (TAL) decision.

A brief summary:

• On November 2, 2022, the TAL ruled in favour of the residents.
• On appeal by the Residence, the Court of Quebec upheld the TAL's decision on May 21, 2024.
• The RPA appealed the Court of Quebec's ruling to the Superior Court, resulting in the July 23, 2025 ruling.

This is therefore an additional step for the group of residents of Le Renoir, who are demanding a rent reduction to compensate for services not provided during the pandemic.

Complaint Review System mandate (CRS)

In Quebec, everyone has the right to accept or refuse medical care. However, in certain very specific situations, a court may decide that a person will receive care even if they do not agree. This is referred to as a care order against a person's will.

This type of order is used mainly in the field of mental health. For example, if a person's condition puts them in serious danger or poses a serious risk to others, the court may authorize professionals to provide the necessary care.

Before reaching this point, the law requires that all other possible solutions have been considered. The order must also specify what care will be provided, for how long, and under what conditions.

Although this measure may seem harsh, it seeks to strike a balance between two important values: protecting life and safety while respecting the rights and autonomy of the individual. It is also important to know that a person subject to a treatment order, as well as their loved ones, can receive information and support to better understand their rights and the remedies available to them.

1 800 263-0670  •  gestioncaap@caapmonteregie.ca

Focus on the Lease mandate (Private Seniors’ Residences)

Some of you have already made provisions, through a will or otherwise, for the legal consequences of your death, or have helped a loved one to do so. But have you thought about the necessary steps to take with regard to the lease on your home following your death or that of a relative?

If not, you should know that a lease does not end upon the death of a resident. In fact, certain formalities are required by law. In this newsletter, we will focus specifically on tenants who live alone in their residence at the time of death.

If you have appointed an executor for your estate, or if your heir(s) are clearly identified, these individuals will be responsible for sending a notice to the residence operator no later than six months after your death. The lease for the dwelling you occupied will then be terminated two months after this notice is sent to the operator, and the estate will be responsible for paying the rent in the meantime. Please note that with regard to personal services (those mentioned in Part 2 of Appendix 6 of your lease), your estate is only required to pay for those you received before your death, on a pro rata basis for the days concerned. In addition, the lease may be terminated before this period by agreement with the residence operator, or if the operator re-rents the accommodation during this period.

If you would like to know how your death will affect your lease and you live with a spouse or other person with whom you are related, please contact CAAP Montérégie with any questions you may have on this subject.

1 800 263-0670  •  gestioncaap@caapmonteregie.ca