Patients rate experience of kidney care
Over the past ten years, BC Renal has conducted three province-wide patient experience surveys. Provincial results from the last survey were previously highlighted in Renal News, including a full report and an infographic that captures key findings.
Survey results for all modalities of care and by health authority are now also available. The modality reports are posted on the BC Renal website, and the HA reports have been shared with program leadership.
To better understand the survey results, a number of focus group sessions with patients will be held in the coming months. Insights from these sessions will be used to focus efforts on improvement across all areas of care.