The BC Patient Safety & Quality Council, which administers PVN, has updated the BC Health Quality Matrix, establishing a more inclusive and strengthened definition of health care quality to enable better care experiences for everyone in the province.
By setting a common language and understanding about quality, the Matrix helps support people and their communities to thrive. A shared definition of quality impacts how those within the health care system set priorities as well as how they care for people.
The updates ensure BC’s vision of high-quality care aligns with the latest evidence and honours the history and teachings of Indigenous Peoples in the province. They emphasize the link between quality and the social determinants of health, stress the importance of the early years of life as integral to health, and align with the health care system’s focus on promoting wellness.
The Matrix also takes a world-leading approach in embedding Indigenous perspectives on health and wellness and shows what's possible when Indigenous and non-Indigenous worldviews are welcomed.
To create the updated version, the Council partnered with the First Nations Health Authority and received input from patient partners, community members and 30+ organizations. A companion guide and visual tool were also released to guide the use of the Matrix.