Confirm your attendance now: 1 800-263-0670 ext. 101 or gestioncaap@caapmonteregie.ca

We're counting on your participation! If you have any questions, please don't hesitate to contact us. We look forward to seeing many of you there!

A new player for the right to housing

On April 3, CAAP Montérégie took part in the founding general meeting of a brand new community organization: L'ÉCLAT Haut-Richelieu.

The brainchild of the Table de concertation logement du Haut-Richelieu, L'Équipe Communautaire pour du Logement Accessible pour Tous-tes (ÉCLAT) aims to promote, develop and manage social and community housing in the area.

The Haut-Richelieu region is among those with the lowest number of social, community and affordable housing units in Quebec. The creation of ÉCLAT is therefore a concrete, structuring response to the pressing issues of adequate housing, on both social and economic levels.

For more information or to become a member, please contact ÉCLAT Haut-Richelieu:

Facebook @eclatlogement  •  info.eclathr@gmail.com

Our Complaints Review Process mandate

CAAP's mandate focuses on complaints relating to the health and social services network. However, there are other ways to file a complaint concerning other issues or institutions. Here are a few options frequently recommended to our users:

1. Your municipality: For complaints or dissatisfaction regarding the non-conformity of the fire system in an private seniors’ residences, snow removal, garbage collection, the condition of streets and sidewalks, etc., call 311.
2. Police ethics: To report dissatisfaction or complaints about police work, you can get help in formulating your complaint by contacting the Police Ethics Committee at 514 864-1784.
3. Professional orders: To file a complaint or make a comment about a professional order, such as :
   • FIIQ for nursing,
   • Ordre des travailleurs sociaux du Québec,
   • Ordre des chiropraticiens, etc.

Contactez-nous ! Just contact us! We can guide and support you in your efforts.

1 800 263-0670  •  gestioncaap@caapmonteregie.ca

Did you know that...?
“BREAK” A LEASE - IN WHAT CASES?

A lease is a contract between a tenant and a landlord, and most leases are for a specific term.

Whatever the duration of the lease you sign, you must respect it until the end.

However, you should be aware that the law provides for certain situations that may allow you to terminate your lease, one of which is particularly common in private seniors' residences and other accommodation facilities for this clientele. It is possible for an elderly person to terminate his or her lease if he or she is admitted on a permanent basis to a CHSLD, an intermediate resource or another private residence for seniors that provides the care or personal assistance required by his or her state of health.

If your state of health has deteriorated and/or the care and services offered by the residence where you live no longer meet your needs, you may be eligible to apply for a new residence. Then, subject to certain formalities, you can have your lease terminated after a period of two months (or one month for a lease of less than 12 months or for an indefinite term) following :

• Sending a notice of termination for health reasons to the landlord (see the form on the Tribunal administratif du logement website);
• Accompanied by a certificate confirming your admission to a new residence
• A certificate issued by a health professional (social worker, doctor or nurse), clearly demonstrating the link between your state of health and the need to benefit from the services offered in the new residence.

During this two-month period when your lease remains in force, you must pay the cost of the basic rent, but not the person-related services stipulated therein, if these services have not been provided to you.

Furthermore, if the dwelling is re-rented during this period and you do not occupy it, the lease is terminated as soon as the new tenant signs another lease, and you are released from payment of the rent, unless you have reached a different agreement with the landlord.

Be careful! If the landlord offers you another agreement, make sure it's no less advantageous than the one provided for by law.

If in doubt, contact CAAP!  1 800 263-0670  •  gestioncaap@caapmonteregie.ca