Introducing Five New Engagement Resources!

While Patient Experience Week is coming to an end, we can continue to encourage and recognize the hard work of all volunteers, community members and health care staff that impact the patient experience in their daily practice.

Over the last week, we've been unveiling new resources to support our patient and health care partners in their engagement opportunities. See our brand new additions below, and explore our Resource Centre for more great tips and guides!

Patient Experience Week Resources

These materials from The Beryl Institute can be used all year long to spark new ideas and support your engagement efforts.

Access the resources.

Engaging Young Adult Patient Partners

This resource is full of tips and key considerations for health care partners to keep in mind when recruiting and building relationships with a younger audience.

Read the guide.

Considering Diversity

This guide provides some helpful ideas to help health care partners ensure that each engagement opportunity features a diverse group of patient partners.

Read the guide.

Interviewing Patient Partners

This document offers sample questions that can be used to guide informal interviews with patient partners that have been shortlisted for your engagement opportunity.

Read the sample questions.

We've released a brand new video learning series on improvement topics! Hosted by our Engagement Leaders, this three-part series is a must watch for patient partners involved in improvement work.

Module 3: Measurement and Using Data for Improvement

Fundamentals for Change

Module 1 of the Improvement 101 Learning Series explores what quality improvement means and the role of systems, culture, complexity and people.

The Process for Improvement

Module 2 of the Improvement 101 Learning Series describes a process that many health authorities and organizations use to make improvements.

Measurement & Using Data for Improvement

Module 3 of the Improvement 101 Learning Series focuses on measurement and using data for improvement.

Watch Module 1

Watch Module 2

Watch Module 3

Congratulations to PVN Patient Partner Bernie LaFrance!

Bernie LaFrance was recently awarded the Sovereign’s Medal for Volunteers by Governor General of Canada Julie Payette. The award pays tribute to the dedication and exemplary commitment of volunteers.

Read the article.

Conversations That Matter

On May 9, join PVN and the BC Patient Safety & Quality Council for a “What Matters to You?” webinar focused on sharing our new “Conversations That Matter” resource!

This resource provides tools to support providers, patients, families, and caregivers in having meaningful conversations about care. This is a learning- and skills-based webinar open to anyone who wants to improve their communication skills and drive positive change in the health system.

As a bonus, we will randomly give away 10 free #WhatMattersToYou t-shirts to attendees! You don’t want to miss out on your chance to win.

View the agenda.

Join the event

Engagement in Health Research Literature Explorer

Finding literature on engagement in health research can be a challenge. That's why the team at PCORI has put together a searchable list of publications! Sort by article type, stakeholders and phases of research.

Explore the list.

Upcoming Events

Patient Partner Orientation Session – Nanaimo & Kelowna
April 30 | Nanaimo & Kelowna

Patient Partner Orientation Session – Victoria
May 10 | Victoria

Alberta SPOR SUPPORT Unit Summer Institute 2018: Keys to Collaboration
May 14 - 16 | Calgary

No One Should Have No One: Tackling Loneliness Together
May 16 | Vancouver

See all the events in our calendar.

Questions or Suggestions?

Your feedback is very important to us. What kinds of volunteer opportunities are you interested in? What else would you like to see in our newsletters?

Send us an email, phone 604.668.8240 or 1.877.282.1919, or connect with us on Twitter, Facebook and LinkedIn.

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