This newsletter is designed to create connections across the Long-Term Care and Assisted Living sector at Vancouver Coastal Health. It is an opportunity to share best practice and innovations, celebrate successes and get to know what our colleagues are doing at VCH, and beyond, to bring to reality our vision of Living meaningfully in community with Dignity, Connection and Well-Being. We want to build our COMMUNITY, so please share this newsletter widely and send us your stories! 

The word "palliative" is often associated with end-of-life care, but a palliative approach describes much more than that.  The stories below highlight the importance of goals of care conversations as a way to understand the values of our loved ones while they are still able to communicate them.  At the core of goals of care conversations is the fundamental guiding principle that this newsletter strives to highlight - getting to know the person and what matters them. How might we normalize goals of care conversations so that every resident has the opportunity to tell us how they want to LIVE

(Please note that the following story has been summarized from interview notes into a first person account.)

Leonard is a retired philosophy professor and playwright. We will have been married for 34 years in July. About 10 years ago, we started to notice signs that his speech wasn't quite right and he was diagnosed with progressive supernuclear palsy. I eventually had to make the tough decision to place him in long-term care, but the care and attention that he receives at Braddan is exceptional and I am grateful for that. 

A friend of ours who is a palliative care doctor suggested we speak with the palliative care team. Our first thought was, "we're not really there yet" but it was worth a conversation.  As it turns out, the goals of care conversation that we had with the team was not so much about Leonard's immediate physical care but about understanding our concerns and Leonard's wishes.  I wanted to know what to do - what Leonard wanted to do - if his symptoms got really bad.  As a philosopher, Leonard is very forebearing and meditative. His philosophy is that "life is a precious gift" and he is fully committed to being here.  Knowing him as a person, I didn't think that he would want medical assistance in dying but I also wanted him to have the chance to decide.  He made it clear that it is not something he's interested in right now.  Having the palliative care team there to guide the conversation made all of the difference.  It validated the conversation and made it real - it made Leonard's decision more meaningful rather than something we had discussed in passing. 

The goals of care conversation was good for Leonard to be able to state his wishes, but it was also good for me.  It gave me peace of mind because I knew that I had given him the opportunity to tell us what he wanted instead of trying to do guesswork at the end.  I'm really glad that we did that.  There were a lot of people wondering why we were talking to palliative care so early, but it wasn't about the logistics of care so much.  It was about Leonard's wishes - not just filling out a form but having a conversation about it.  It was empowering for both of us. 

Care Svg Png Icon Free Download (#458377) - OnlineWebFonts.COMPutting values at the forefront of decision making

As a social worker working in a large long-term care home, I often see first-hand how impactful it is for residents and families when they have the support of a healthcare worker in putting their values at the forefront of healthcare decision-making. Our job is to support clients when planning for the future - to support them in considering the values of the person, what mattered most to them based on how they lived their lives, and how they want to shape their own care for the remainder of their lives. I once had a conversation with a family of a resident who was no longer able to continue making her own healthcare decisions. They reflected on the life of mom and what her priorities were when she was still living independently. Combining those reflections with their understanding of where she is headed in her illness, they made a confident decision about the goals of her future care which they believe would be how the resident would have wanted to continue her life journey until the end. They considered her health along with her values, hopes and fears. Through ongoing Regional Palliative Approach to Care Education (RPACE), VCH is supporting a culture that normalizes a new way of thinking for us. Instead of focusing on a specific set of symptoms and treatments, we are really thinking about creating a plan that aligns with how the person lived the majority of their lives and how they would want to continue their journey.

~ Ada Chow, Social Worker

Team Svg Png Icon Free Download (#288547) - OnlineWebFonts.COMResource | Regional Palliative Approach to Care Education (RPACE)

"Rather than being focused on end-of-life care (i.e. death and dying), goals of care conversations should explore how someone wants to LIVE."

Goals of Care (GOC) conversations are a cornerstone of high-quality health care. They ensure that people living with serious illness and their loved ones are given the opportunity to express their values and goals, and to receive care that is person-centered and aligned with what is most important to them. The Regional Palliative Approach to Care Education (RPACE) team seeks to normalize GOC conversations in all care settings by supporting interdisciplinary staff to identify individuals who would benefit from a conversation, to discuss individuals’ goals, values and wishes in the context of their illness, and to ensure that conversation outcomes are documented. The RPACE team offers tailored education, mentorship and coaching to staff at long-term care homes and assisted living sites to help increase their confidence and skills in having GOC conversations with residents and their loved ones. The interdisciplinary team consists of Umilla Stead (Team Lead), Dara Lewis (Vancouver Acute), Keara Graham (Vancouver Community), Patricia Reyes (Coastal) and Monica Kelly (Richmond). To learn more about the RPACE team and to request support, please visit the RPACE webpage or contact us at rpace@vch.ca.

Notes Pen Pencil Paper Study ReportTool | What Matters Most to Me

The What Matters Most to Me worksheet allows individuals to consider their values and beliefs before having a goals of care conversation with a health care provider.  This worksheet is available in several languages and can be found here: 

http://www.vch.ca/for-health-professionals/regional-palliative-approach-to-care-education-(rpace)/rpace-translations

Toolbox - Free Tools and utensils iconsResources | Creating Culturally Safe Conversations

In order for goals of care conversations to be open and effective, participants need to feel safe.  The following resources provide guidance on creating cultural safety when engaging in these conversations:

eLearning Course: Culturally Safe Advance Care Planning:  This three module course is designed to help health health care providers from all disciplines initiate and conduct culturally safe Advance Care Planning conversations with patients from diverse cultural background. 

A guide for preparing for serious illness conversationsThis guide is adapted by the First Nations Health Authority and the BC Centre for Palliative Care to relfect cultural safety. Please contact the RPACE team (rpace@vch.ca) for guidance and education around using this tool.

Education icon (png symbol) blackEducation | Webinars and Learning Modules

A variety of education opportunities are available on the RPACE website.  This includes recorded webinars on the following topics:

Goals of care and serious illness conversation

A link to online education through the Learning Hub can also be found on the page:

http://www.vch.ca/for-health-professionals/regional-palliative-approach-to-care-education-%28rpace%29/rpace-education

Inspiration - Free art and design iconsInspiration | "What Matters to Me" - A New Vital Sign

In this TED Talk, Jason Leitch, the National Clinical Director at the Scottish Government talks about why asking the question "what matters to you" is as important as measuring a person's vital signs. 

https://www.youtube.com/watch?v=H_Z1ZvjlKDE

Articles icon PNG and SVG Vector Free DownloadArticle | Integration of a Palliative Approach to Care

"Adopting a palliative approach early in the illness trajectory orients care towards what is important for the person and their family..."

This article discusses the principles underlying the palliative approach to care and the benefits of integrating the palliative approach in care settings. It also describes the importance of goals of care and serious illness conversations and provides details about a Serious Illness Conversation Initiative implemented in BC. 

https://bc-cpc.ca/wp-content/uploads/2019/02/2019-02-22-Integration-of-a-PAC.pdf

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