October 2024

NEW Outlook Coming!

In preparation for implementing Microsoft 365 university-wide, UBC will be migrating email services from on-premise to the cloud platform Microsoft Exchange Online. This will improve email security, reliablity, and integration with other collaboration tools. The Okanagan campus will be migrated November 5-7 (mainly admin & ops units) and November 13-14 - Reading Week (most faculties). LEARN MORE...

Update to Office 2021 

UBC is migrating to Microsoft Exchange Online and integrating with other M365 tools and applications over the course of the next 6 months.

To ensure you're ready, please confirm your computer has Office 2021. Learn how to check your version of Office, and how to install the latest version if needed HERE.
 
LEARN MORE about the move to M365 here...

SAVE THE DATE - IT Party

As the thrill of Pumpkin Spice dies down, we're getting ready to host the most festive party of the season - the UBCO IT Holiday Open House. 

Tuesday December 3 12:30-2:30 pm

Mark your calendars and get ready join us in the ADM ground floor for some holiday treats and lots of activities and games for all. More details soon! 

CEO Fraud Emails - Watch Out

The University is experiencing a surge in phishing emails targeting UBC users, including "spear phishing" attempts that impersonate colleagues or executives. These emails aim to steal personal information, ask you to make purchases on someone else's behalf, or trick you into clicking malicious links. LEARN MORE...

How to order printer paper

Need paper for your UBCO staff printer? Good news - UBCO IT pays for it! Each department is in charge of creating a Requisition in Workday and ordering the paper, but use the IT Worktag and all charges go back to UBCO IT. Full details on how to order paper in Workday can be found HERE. 

Privacy @UBC Symposium

Gain valuable insights into privacy and information security through informative sessions, interactive workshops, and panel discussions.Watch the livestream Wednesday, October 30th from 9:30 AM to 3:30 PM.To get the link please register online.LEARN MORE...

Get IT News in MS Teams

Join the UBCO IT Engagement MS Team to get the most up to date news, advice and support for all things related to technology at UBCO. We share upcoming training, notifications of outages, details on known issues that may disrupt your work and more. To join CLICK here

Upcoming Maintenance

Please visit the Status Page for the most up-to-date information on planned upgrades and outages at UBC IT Status Page

  • Workday Student - Communications Tool Upgrades
    October 26, 2024 |07:00-11:00 PT | 

    • On Saturday, October 26 - 7:00 AM to 11:00 AM, the Workday Student Communications Tool will be unavailable to enable improvements to the tool.These performance enhancements to the Student Communications Tool will speed up overall delivery time of bulk emails and increase the number of students who can be emailed in bulk.Note: If required to complete these updates, the tool may be unavailable for second period of time on Saturday evening. Specific time is TBD.

Upcoming Events

  • M365 Outlook (New Exchange Online version) Training Session - Monthly Drop-in & Q/A
    | November 21 | December 19 | 10:00 - 11:00 PST

    • Learn more about using the new Outlook (Exchange Online) on Mobile, Desktop and on the Web. Topics include integration with Teams and OneDrive, managing calendar invites, mobile app features, new featutes and time for a demo and Q&A.
      REGISTER

  • M365 Training: MS Teams & OneDrive
    | November 7 | December 5 | 10:00 - 11:00 PST

    • UBC IT Collaboration Technology and Change & Training Teams are collaborating to offer a number of training workshops for Microsoft 365 apps, open to all UBC faculty and staff. Come join us to learn more about using M365 Teams and OneDrive for collaboration and productivity.
      These one-hour online workshops provide an overview of Teams functionality, file sharing and collaborative document best practices with demos and open Q&A to our M365 experts. REGISTER

  • AI and cybersecurity courses from UBC Extended Learning

    UBC Extended Learning just launched many new AI and cybersecurity offerings that ladder into UBC Senate-approved micro-certificate and certificate programs. Tuition waivers and employee group PD funds can be used toward course fees.

    Upcoming AI and Cloud courses

    • Cloud Technology Infrastructure Strategy – starts Nov 5
    • AI and Cloud Strategy: Fundamentals – starts Nov 12
    • AI Strategy: Benefits of Personalization – starts Nov 19
    • AI and Cloud Strategy: Technology Implementation – starts Jan 14
    • AI Strategy: Leveraging Automation – starts Jan 28
    • AI Strategy: Interactive Experiences – starts Mar 4
    • AI Strategy: Staying Competitive with AI – starts Apr 15

      Upcoming Cybersecurity courses
    • Cybersecurity Risk Management - starts Oct 29
    • Defending Against the Attacker's Mindset – starts Nov 26

QUESTIONS?

UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research. 

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal.