The Learning Link | May 30, 2023

Welcome to The Learning Link!

This is your monthly newsletter highlighting learning and development resources and opportunities about topics relevant to your career journey at UBC. 

This month, we cover Trust & Respect in the workplace:

• The power of your strengths workshop
• Intrapersonal Calisthenics
• Trust in the workplace
• We all create a respectful environment
• Three skills faculty and staff are developing
• Customer Service workshop on June 27
• Staff PD funding year began on April 1

You are welcome to share this newsletter with your colleagues and encourage them to subscribe!

The Power of Your Strengths course is your key to recognizing your natural talents. In this course, you will understand how to harness your talents and make them work for you.

People who focus on their strengths are:

• More confident
• More likely to achieve their goals
• 3X as likely to report having an excellent quality of life

You will learn how to harness talents for productivity, communication, and teamwork. In completing this course and your CliftonStrengths assessment, you’ll unlock your greatest potential for success at work.

Enroll Now

Next workshop dates: June 14, July 6 and more. Complete your self-directed module to book the workshop.

Intrapersonal Calisthenics

It's natural to experience interpersonal challenges at work. We bring different personalities, values, tools, and perspectives to the table.

To build healthy and strong workplace relationships we need to develop our "intrapersonal calisthenics" or flexibility. A continued practice of trust building is where you:

• Confront your story
• Practice vulnerability
• Surrender certainty

This article highlights a few ways to focus on our own lens (intra) rather than the other person's faults (inter). Consider adding this to your ongoing personal practice.

Go to article (5 min)

“Most of us think of ourselves as thinking creatures that feel, but we are actually feeling creatures that think.”

--- Jill Bolte Taylor, My Stroke of Insight: A Brain Scientist's Personal Journey

Trust in the workplace

Connect with your own feelings and recognize others' feelings to build trust. This course covers the three drivers of trust: competency, empathy, and authenticity.

How will you apply the drivers of trust at work?

Learn More

We all create a respectful environment

A culture of trust and psychological safety is built by the actions of each of us. UBC's Respectful Environment statement grounds our practice as members of the UBC community.

How are you contributing to "a positive and supportive environment" at work?

Learn More

Three skills faculty and staff are developing

What skills are you developing to succeed in your role and career? Find meaningful learning experiences to stay competitive in today’s changing work environment. Successful performance development is multifaceted.

Explore these skills and courses on LinkedIn Learning*:

 *  LinkedIn Learning is a free resource to all UBC faculty and staff. Create an account and login to access learning.

Exceptional Customer Service workshop on June 27

Whether you work with clients, customers, or students, your ability to develop superior customer service skills and excellent relationships is an important element in ensuring success in the workplace.

Join Kwela Leadership for an In-Person workshop on customer service on June 27th, 2023, and learn essential skills such as:

• Developing collaborative internal relationships
• Holding more effective customer conversations
• Responding effectively to customer problems
• Building confidence to hold tough conversations

Register now

Staff PD funding year began April 1

Did you know that Staff PD Funds are available on a fiscal-year basis from April 1 through to March 31? With the start of a new funding year, it’s a great time for you to pursue professional development activities for job enhancement and career growth purposes at UBC.

Learn More