Applying Cultural Safety & Humility in
Patient Engagement

June 20 | 12:00 pm | WebEx | Password: Culture2019

Uncomfortable, uncertain or curious to learn more? If this describes how you or a coworker feel when planning to engage patients and families who are or may be BC First Nations, this webinar will provide you with valuable information!

Join us next week in debunking the discomfort and gain awareness around cultural safety and humility. Send us your questions, bring your uncertainty and most importantly, bring your incredibly positive intentions to support cultural safety and humility in patient engagement!

Mark Matthew, the First Nations Health Authority’s Manager of Quality Initiatives and Partner Relations, will provide some context to history, impact, and the current state of the work. There will be dedicated time for encouraging curiosity and advice on tangible first steps.

Mark Matthew
Manager of Quality Initiatives and Partner Relations
First Nations Health Authority

Mark is the new Manager of Quality Initiatives and Partner Relations for the First Nations Health Authority and has served a leadership role in the engagement effort of the Tripartite Health process since 2011. Mark is Secwépemc from the southern interior of BC and was raised on his home Simpcw First Nation.

Prior to his start with the First Nations Health Authority in 2008, Mark worked as a business development advisor for an Aboriginal Financial institution and held a role with the Interior Health Authority as their Aboriginal contracts advisor. Mark has over 10 years of experience working with and for BC First Nations and is passionate about ensuring an Indigenous voice is meaningfully applied to the future of the health care system.

Have Any Questions?
Send your questions for Mark to answer during the webinar!

Mark your calendar and join the webinar here on June 20 at 12:00 pm (password: Culture2019).

What matters to you

Watch and Share Our International
"What Matters to You?" Day Webinar Recording

We’ve encouraged health care providers and patients to have “What matters to you?” conversations each and every day over the past year. On June 6, International “What Matters to You?” Day, over 80 people joined us to celebrate the genuine partnerships these conversations helped form!

Our star guests were Joan Chaya and Damara Gutnick from New York’s Montefiore Hudson Valley Collaborative who talked about how the organization championed the spread of “What Matters to You?” across several health care sites throughout their state. They also spoke about the impact “What Matters to You?” is having on providers’ joy at work and how it is helping providers feel more equipped to handle barriers which prevent patients from achieving their health-related goals.

Their next step is to track certain patient outcomes and experience data at sites that have successfully implemented “What Matters to You?”. Early findings are showing “What Matters to You?” is making a measurable impact! We're looking forward to following their story and sharing it back with you.

Watch the recording and download its slides.

Questions or Suggestions?

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