Connecting our community for good

Take our survey and you could win!

Tell us how we’re doing and help shape the service you receive from Lonsdale Energy.

Your feedback on our service, pricing, communications, and other key topics will help us find ways to improve your overall experience. At the end of the survey, you can enter our draw for a chance to win one of five $50 grocery store gift cards.

The survey takes about 5 minutes to complete. Survey and contest close December 31, 2025.

TAKE ME TO THE SURVEY

New rate changes in effect November 1

Adjustments to our service rates will take effect on November 1, 2025. This includes a 1.8% inflationary adjustment to Meter and Connection rates, and a 4.4% increase to the Capacity Charge to support operating costs and future clean energy infrastructure.

For customers who wish to further reduce their emissions, we have also introduced an optional low-carbon energy rate.

To read the minutes of the Council meeting, visit the City of North Vancouver’s website.

For more information and to view the updated rates, please visit our website.

Thanks for stopping by! 

Did you stop by our booth at the Shipyards Festival?

If you won a dryer ball or a sponge, you can start using it to help our planet!

  • When you add a dryer ball to your laundry, it'll help save energy by reducing drying time. Bonus - it helps to keep your clothes wrinkle-free! Try adding about 2-4 dryer balls to your loads.
  • Cellulose sponges are a better alternative than plastic. Made from wood fibres, cellulose sponges are reusable for up to six months and biodegrade after disposal. When you're done with your sponge, just cut it up into smaller pieces and place it in your compost.

Did you miss us? The first 20 people to email us will receive a free eco-friendly dryer ball and sponge in the mail. Email us now with your name and the address where we should mail your goodies.

Planned roadwork

Visit www.cnv.org/roadwork to view the current roadwork and construction planned by the City and Lonsdale Energy. We recognize the inconvenience roadwork may cause, and thank you in advance for your understanding and patience.

You are receiving this email because you are a customer or have communicated with Lonsdale Energy in the last 24 months. Update your preferences or profile here: 

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