Requirements for Health Care Providers
- Health care providers are required to immediately report all persons under investigation, probable and confirmed cases of COVID-19 to HPEPH at 613-966-5500.
- Health care providers should ensure that COVID-19 screening protocols and signage are in place and include expanded travel history to all affected areas.
- Health care providers are to advise patients meeting the following criteria to contact HPEPH at 613-966-5500 for direction:
-
- persons returning form high risk areas (Hubei province, Iran, Italy),
- persons with symptoms of COVID-19 and recent travel to affected areas,
- known or suspected contact with a PUI, to contact HPEPH at 613-966-5500.
- Health care providers should provide their patients with recommendations regarding self-isolation and/or self-monitoring requirements as per the MOH Risk Levels and Precautions for COVID-19
- If sending a patient to hospital or to a testing facility please provide advance notice, advise the patient to avoid public transportation and supply the patient with a surgical mask to be worn in the presence of other people.
Planning and Preparedness
HPEPH is in a position of preparedness in response to the worldwide spread of COVID-19. Infection control measures in Canada have been very effective at minimizing the spread of COVID-19 and we will continue to base our response on evidence as the situation evolves. Information to help our community prepare for a local outbreak can be found on our Outbreak Preparedness webpage.
In this critical time, HPEPH is committed to providing local HCPs and our community with new information as it becomes available. Current information on COVID-19 specifically for health care providers can be found at
For more information, please contact the HPEPH Infectious and Communicable Diseases Intake Line at 613-966-5500 x 349.