July 2022

Fall Start-up - Book now

New staff or faculty starting? Moving offices, printers or video conference gear?

Our IT and Research Computing teams are happy to help but please think ahead and book early!

We have availability from now until end of August for IT moves, computer set-up support or research computing support. Please don't wait until September. Request your IT support HERE...

Live Captions in Teams Meetings

Live captions is now available for UBC Microsoft Teams. Live captions can detect what is being said in real-time during a Teams meeting and displays the caption text below. The captions show both who is speaking and what is being said. 

To learn more, please see the UBC IT Website and Microsoft's guide on using live captions in a Teams meeting.

Used CRP Equipment Available

UBCO IT has a store of used monitors and MacBook Pro's/PC laptops for departments to purchase at a reduced cost. These are good devices for part-time, short term or student appointments who do not qualify for the Computer Replacement Program.

Please reach out to Engagement Services or submit a ticket to consult with IT on your department’s current computer needs and to start budgeting for life cycling of your department owned equipment.

Mailbox maxed out?

Are you getting messages warning that you're about to run out of mailbox space? UBC provides staff and faculty 5GB of mailbox storage via the FASmail service, however storing attachments in your mailbox can add up quickly.  

Mailbox Cleanup is a one-stop-clean-up tool you can use to trim the size of your mailbox. Check out the guide from Microsoft on how to use Mailbox Cleanup and some tips from UBCO IT on email growth mitigation and other useful FASmail tips. 

IT Bulletins Decomissioned

UBC IT launched a new incident notifications site last year, the IT Status Page that includes custom notifications and an improved user-interface. This replaces the legacy UBC IT Bulletins site that was reitred July 18, 2022.

Please make sure to update any bookmarks or RSS feeds from the old site to stay up to date with the latest UBC IT system statuses. 

Displayed Name Changes in Canvas

We know names are important and personal, so from July 27, 2022,UBC learning technology systems such as Canvas will be using staff preferred names based on your Workday profile. Here's how to check and update your preferred name in Workday:

  1. Login to Workday - https://myworkday.ubc.ca

  2. From theWorkday Home screen, select the Personal Information icon from the Applications

  3. In the Change section of the Personal Information screen, select Preferred Name

  4. On the Change My Preferred Name screen, you can review and make changes

If you have made a change and are not seeing it reflected by the next day - or if the name change is urgent - contact the LT Hub at LT.hub@ubc.ca.

IRP Student Launches Transistion Network

IRP Student has formed a new Transition Network to help faculty and staff move from using the classic Student Information System (SIS) to the renewed Workday SIS.

Impacts to the UBC community include new ways of working, changes in terminology, data structures, and the new system’s look and feel. This process requires customized transition support planning and implementation.

The Transition Network will provide coaching and support for faculties and units, and engage in trusted, two-way communication with the IRP Student team. The Network is comprised of UBC faculty and staff members who will act as key sources of information about IRP Student for their faculty, unit, department, or team. Learn more

Windows 11

UBC IT is currently preparing to move UBC supported devices to Windows 11 with a goal to move all devices by 2025. If you are interested in knowing more about using Windows 11 at UBC please reach out to us first to avoid any compatibility or known issues which may impact your experience. 

Upcoming Events

  • Fundamentals of Machine Learning Workshop
    | July 20 | 10:00am-11:30am

    Join the Emerging Media Lab at this workshop hosted by Greg d'Eon, a third-year PhD student in UBC's Computer Science department, whose recent research has focused on identifying systematic ways in which models fail and developing methods to repair these issues. This workshop is beginner-friendly and hybrid, so all are welcome to join virtually (Zoom link will be sent out prior to the event). Register here


UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research. 

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal