Victoria After-Hours Call Group Update!

The Victoria Long Term Care After-Hours Call Group (AHCG) launched in April 2017 with the aim of building a responsive system of long term care after-hours coverage in the Victoria community.

With your support, the AHCG is positively impacting long term care in Victoria! Click here to learn more about after-hours coverage, including the top 5 reasons for call, SBAR updates, and RCI support available.

Have You Recently Moved Your Office?

Are you an RCI physician who has recently moved offices?

If so, please update your address with us! This helps ensure that parking passes and other supports will reach you. 

Update Address

Quality Improvement Corner 

Thinking about making some changes and wondering where to start? 

Try out the IHI's Cause and Effect Diagram! This tool displays the relationship of the causes to the effects and to each other, helping teams identify areas for improvement.

Access the Diagram 

Upcoming Events

May 9, 5:30p - 8:30p: RCI Learning Series - The Dementia Trajectory

Join Trevor Janz for a presentation on the dementia trajectory, and how to have conversations with families about a loved one's palliative course.

View the Calendar

News and Trends in Health Care

Province Says It’s Improving Residential Care in Vancouver Coastal Health. Seniors in the Vancouver Coastal Health region are benefiting from an investment of over $9.1 million in 2018-19 to increase staffing levels and ensure residents get the care they need in long term care homes. Find out more about the funding increase.

Interventions For Preventing Falls in Older People in Care Facilities and Hospitals: A Review. Falls in care facilities and hospitals are common events that cause considerable harm in older people. This update of a review first published in 2010 (and updated in 2012) assesses the efficacy of interventions designed to reduce falls in such environments. See the full review.

Who Is (Still) Looking After Mom and Dad? Few Improvements in Care Aides’ Quality-of-Work Life. Results of an update to a study from 2015 indicate that there has been little improvement, and even some worsening, of care aide health and quality of life, in part signalling a long term care system ill-prepared to care effectively for Canada's aging population. Read the article here.

Key Recommendations Aimed at Improving Quality of Seniors Care in BC Still Not Implemented Seven Years After Ombudsperson’s Investigation. BC Ombudsperson Jay Chalke issues a progress report from his office’s 2012 investigation examining seniors care and services. The Ombudsperson finds many key recommendations to significantly improve service quality and the protection of seniors rights remain outstanding. See the full report.

Meet the RCI Community

Introducing Dr. Mike Miles! 

Mike was born in Montreal and moved to Victoria after med school. Long term care patients have always been part of his practice, and he's excited about the future of collaborative care. On his bucket list: traveling to Asia!

Meet Dr. Miles


Education and Resources 

GPSC Billing Webinar & Reference Documents

The GPSC is hosting a billing webinar series for physicians interested in learning more. Each 90-minute webinar is cumulative and content-specific.

We đź’› Vancouver Island

RCI is located on Vancouver Island, a diverse and vibrant community with events for all interests.

Join The Gardens at HCP on April 27 & 28 for our Spring Plant Sale! Browse through a unique selection of plants propagated from our gardens. 

Admission is free and Master Gardeners will be available to answer your questions.

All proceeds from the sale support our not-for-profit teaching gardens.

Learn more here!


Have an Upcoming Event You'd Like to See Featured?

Or know a hard-working individual who is committed to excellence in long term care? Send us your recommendations and nominations and we'll do our best to include them in a future newsletter! We like hearing from you.

The Vic-SI RCI launched in 2015, with an emphasis on improving medical care for all residents in care homes, through engaging and supporting physicians to meet the provincial RCI Best Practice Expectations (BPEs), and facilitating collaborative system change with physicians, care home staff teams, and Island Health. Learn more here.

Please feel free to forward this newsletter to staff, colleagues, or others who may be interested.