November 2025

You're Invited December 4th

UBCO staff and faculty are invited to join us Thursday Dec. 4, 12:30-2:30 pm, for our annual Holiday Open House in ADM 024. We’re transforming the halls into a festive hub of innovation, complete with immersive experiences, holiday treats and all the tech. See the event & add to your calendar so you don't miss out!

Book time with an IT Tech

Are you UBCO Staff or Faculty? Have an IT issue but don't want to wait in line?

You can now book a 15 or 30 min appointment at the Service Desk for up to 1 week in advance to discuss tech issues you are having. Note: This service is only available to staff/faculty at this time. Students can visit the Library desk Mon-Fri 9-5 or use Student Tech Support online.

AI in Action: Create Images

Curious about how AI can help you create or edit graphics? Join us for November’s AI-in-Action @ UBCO: Creating & Editing Images with AI. These sessions are about building confidence, sharing ideas, and learning by doing. Learn practical skills to enhance your projects—no experience needed! Join the event and the Teams Channel.

Automating Email Alias

Starting Nov 20, email aliases for faculty and staff will be automated. New aliases use preferred names in Workday. Changes allowed only for legal updates, errors, or privacy concerns via IT Service Desk. Manual selection during CWL setup is now also removed. LEARN MORE...

UBCO IT Chatbot Available

Need quick tech help? The UBCO IT Chatbot is LIVE on the UBC IT Okanagan website and is available 24/7 to assist with common questions and support requests. Our Bot is able to provide support based on whether you're staff, faculty or a student. Test it out with your top IT support questions to help us make it better to help you better!

Search Software in Labs

All UBCO computer labs come pre-loaded with basic software such as Microsoft Office and Adobe Acrobat Reader. Individual labs may also have a variety of other specific software installed to meet instructional needs. You can now view available software by lab or search for software to see where it's installed on THIS page. 

ALT-2040 Applications Open

Are you a faculty member with an exciting idea that has the potential to transform the learning experiences of UBC Okanagan students? Funding for learning transformation projects at UBC Okanagan is now open. Learn how the Protostar stream funds innovative projects focused on introducing novel media (technology) elements that leverage the unique learning environments available through Constellation. LEARN MORE...

Privacy Matters - November

In this month's newsletter: Our digital world is evolving fast — from smart contracts to data brokers, from research analytics to digital ID. Explore how these changes impact your work and discover practical ways to protect privacy at UBC. LEARN MORE...

Digital Identity Services

Digital identity (DI) services are increasingly part of how people access services and prove who they are online. Understanding how these systems work, their benefits, and privacy challenges is critical because they may affect collaboration with government or external partners in the not-too-distant future.  LEARN MORE...

Zoom Security Resource

A new one-page resource is available that outlines the steps and settings to minimize Zoom disruption in an online class. Less frequent today, “Zoom bombing” can still occur. Read this one-page resource to minimize the possibility of this disruption happening in your class. 

Dell UBC Employee Deals

Need a new laptop for home or a family member? Start your holiday season with Dell's Holiday Sale with up to $500 off laptops and desktops. UBC employees get a 10% discount with the Member Purchase Program coupon and can shop online using the link in the coupon email. 

Get IT News in MS Teams

Join the UBCO IT Engagement MS Team for the latest news, advice and support on technology at UBCO. We share upcoming training, notifications of outages, and details on known issues that may disrupt your work. To join CLICK HERE.

Upcoming Maintenance

Please visit the Status Page for the most up-to-date information on planned upgrades and outages at UBC IT Status Page

Upcoming Events

  • AI-in-Action: From Prompts to Photobooths – Creating & Editing Images with AI
    Wednesday November 26 | 10:00-11:00 AM

    • Discover how AI can transform your visuals! November’s session will show you how to use tools like ChatGPT and Copilot to edit and create images, plus explore the steps behind building a Cartoon AI Photobooth for events. This hands-on demo will walk you through prompts, uploads, and customization—giving you the confidence to apply AI in your own work. Bring your ideas and questions! 

    • LEARN MORE...

  • M365 Training: Productivity Tips for CoPilot, Outlook, Teams, OneDrive and more!
    Various dates & times

    • Learn about Microsoft 365’s new features for Co-Pilot, Outlook (Exchange Online), Teams, OneDrive and more. Learn tips and tricks to enhance your collaboration and productivity.

    • LEARN MORE...

  • Privacy Matters Monthly Phishing Workshop

    • During each session, the Privacy Matters team provides insight into our featured privacy & information security topic while reviewing recent phishing campaigns that have targeted the university and individuals within our community. We aim to increase privacy and information security awareness through education, training, and hands-on learning.

      Visit the On Demand page to stream recordings of select events (CWL login required).

    • December 2025 Phishing Workshop
      December 10, 2025 | 11:00-11:30 am, ONLINE

  • Generative AI in Teaching and Learning Series

    • This year, AI has emerged as a significant tool in education, and faculty at UBC are grappling with its integration in the classroom. The UBC Centre for Teaching, Learning and Technology (CTLT) has introduced a new educational series, GenAI in Teaching and Learning. This series aims to help educators transition from concerns to understanding to seeing the opportunities generative AI presents.This series offers:

      • Weekly GenAI Support Clinics: One-hour drop-in clinics on teaching and learning topics to do with the use of tools such as ChatGPT, Stability AI, Google Bard and others, every Wednesday.
      • Integrating GenAI in Education at UBC 30+30 Workshops: 30-minute interactive presentations followed by 30-minutes of discussion designed to assist faculty and staff in navigating this new landscape.
      • AI in Teaching and Learning website: A hub for ongoing support and up-to-date tools and resources for leveraging Generative AI for teaching and learning.
    • View all sessions and register HERE
  • UBC Extended Learning Courses in Artificial Intelligence
    Various Dates & Times
    • UBC Extended Learning Artificial Intelligence courses and programs are designed to provide the in-demand skills and expertise to plan, integrate and optimize AI technologies within cloud solutions and digital media. Through relevant content and expert instruction, gain key competencies to make critical decisions and consider the ethical implications of incorporating AI to position your organization for success.

      The courses offeedr in this area can be taken separately or taken in succession to complete a credential. Plus elgible UBC employees can use Tuition Waivers towards the cost. 
      LEARN MORE...

QUESTIONS?

UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research. 

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal.