November 2024

IT Holiday Open House

Tuesday, December 3 12:30-2:30 pm

It's that time of the year again to celebrate the holiday season with your friends from UBCO IT. All staff and faculty are invited to enjoy some festive treats and tech themed games. No RSVP needed - but add the calendar invite so your don't forget! 

UBCO IT December Hours 

  • December 3: 12 noon closure for phone & walk-up support for IT Open House
  • December 10: early closure phone and walk-up support for staff event
  • December 25-January 1: CLOSED
  • January 2-3: phone support only 7:30 am - 4:30 pm
  • January 6: normal services resume

UBCO Email Migrated 

In preparation for implementing Microsoft 365 university-wide, UBC is migrating email services from on-premise to the cloud platform Microsoft Exchange Online. This improves email security, reliablity, and integration with other collaboration tools. Employees at the Okanagan campus were migrated earlier this month and users can enjoy some new features. LEARN MORE...

After IRP Student

The Integrated Renewal Program – Student (IRP Student) is ending on November 30, 2024, and the next phase of UBC’s Workday Student journey will create continuous improvements and enhancements. IRP Student Completion will focus on completing the scope of work that was in the initial plan for IRP Student and approved by the Board but could not be finished primarily due to timelines and product maturity. LEARN MORE...

Hacker Tactics

Recognizing Social Engineering Tactics

Baiting and scareware are just some of the common social engineering tactics hackers employ to hack your personal information and accounts; learn more about them and how to spot social engineering attempts to keep yourself protected. LEARN MORE...

Privacy Matters - November

This month focuses on how to protect yourself from Social Engineering, a tactic to reveal personal information or take actions that compromise security. Take a quiz to see how vulnerable you are to these tactics and access tools to share with your team. LEARN MORE...

Buying a new phone?

Shopping Black Friday deals for a new phone or tablet? To ensure continued secure access to your UBC accounts, updating your Multi-Factor Authentication (MFA) account is crucial before disposing of your old phone or tablet. LEARN MORE...

Dell Black Friday Deals

Dell is kicking off Black Friday with deals on premium laptops for your personal computing needs. UBC employees can claim an extra exclusive discount with the Member Purchase Program coupon and then shop online using the link in the coupon email. Coupons cannot combine with limited-quantity offers.  

Get IT News in MS Teams

Join the UBCO IT Engagement MS Team to get the most up to date news, advice and support for all things related to technology at UBCO. We share upcoming training, notifications of outages, details on known issues that may disrupt your work and more. To join CLICK here

Upcoming Maintenance

Please visit the Status Page for the most up-to-date information on planned upgrades and outages at UBC IT Status Pag

Upcoming Events

  • M365 Outlook (New Exchange Online version) Training Session - Monthly Drop-in & Q/A
    | November 21 | December 19 | 10:00 - 11:00 PST

    • Learn more about using the new Outlook (Exchange Online) on Mobile, Desktop and on the Web. Topics include integration with Teams and OneDrive, managing calendar invites, mobile app features, new featutes and time for a demo and Q&A.
      REGISTER

  • M365 Training: MS Teams & OneDrive
    | December 5 | 10:00 - 11:00 PST

    • UBC IT Collaboration Technology and Change & Training Teams are collaborating to offer a number of training workshops for Microsoft 365 apps, open to all UBC faculty and staff. Come join us to learn more about using M365 Teams and OneDrive for collaboration and productivity.
      These one-hour online workshops provide an overview of Teams functionality, file sharing and collaborative document best practices with demos and open Q&A to our M365 experts. REGISTER

  • Generative AI in Teaching and Learning Series

    • This year, AI has emerged as a significant tool in education, and faculty at UBC are grappling with its integration in the classroom. The UBC Centre for Teaching, Learning and Technology (CTLT) has introduced a new educational series, GenAI in Teaching and Learning. This series aims to help educators transition from concerns to understanding to seeing the opportunities generative AI presents.This series is offering:

      • Weekly GenAI Support Clinics: One-hour drop-in clinics on teaching and learning topics to do with the use of tools such as ChatGPT, Stability AI, Google Bard and others, every Wednesday.
      • Integrating GenAI in Education at UBC 30+30 Workshops: 30-minute interactive presentations followed by 30-minutes of discussion designed to assist faculty and staff in navigating this new landscape.
      • AI in Teaching and Learning website: A hub for ongoing support and up-to-date tools and resources for leveraging Generative AI for teaching and learning.
    • View all sessions and register HERE

  • AI and cybersecurity courses from UBC Extended Learning

    UBC Extended Learning just launched many new AI and cybersecurity offerings that ladder into UBC Senate-approved micro-certificate and certificate programs. Tuition waivers and employee group PD funds can be used toward course fees.

    Upcoming AI and Cloud courses

    • AI Strategy: Benefits of Personalization – starts Nov 19
    • AI and Cloud Strategy: Technology Implementation – starts Jan 14
    • AI Strategy: Leveraging Automation – starts Jan 28
    • AI Strategy: Interactive Experiences – starts Mar 4
    • AI Strategy: Staying Competitive with AI – starts Apr 15

      Upcoming Cybersecurity courses
    • Defending Against the Attacker's Mindset – starts Nov 26

QUESTIONS?

UBCO IT Engagement Services offers a single point of contact for departments and faculties at the Okanagan campus to access the information technology support and services they need to enable exceptional learning and research. 

Learn more about our team HERE or send us an email or submit a ticket via the UBC Self-Service Portal.