Hello ! 👋

Thank you for being a part of our Swimming community - We are looking forward to offering you lessons again soon.

Update:

As Ontario will be on 'pause' for at least the next several weeks, swimming classes will be rescheduled for a later date. We will keep you informed with complete details as soon as possible.

Our Plan:

Rest assured, we are ready and committed to start your swimming lessons at the earliest available time. As well, our team is working hard on expanding our Intensive Lessons Program to give you flexibility before Summer.

Tentative Spring Session Dates: May to end of June 2020 (approx. 7 weeks).

Your Options:

You deserve to decide what happens to your lessons. We are offering a simple lesson credit application form below. By taking no action on this email, you will receive a full credit and discount as per option 1 below.

Before you continue, we just want to let you know your options:

  1. Full Credit + 10% Discount - We will hold your current balance as a credit towards any future session. This is not just for you, it will help support our instructors and administration during this challenging time. If you decide to hold a full credit, we will additionally give you a 10% discount on your next session as a token of our immense gratitude.

  2. Partial Credit + 5% Discount - Our current plan is to offer a 7 week Spring session from May to June, in this case we will refund you all but the cost of 7 lessons per swimmer. You will also receive a 5% discount on a future session.
  3. Refund of Spring Lessons - This will be completed in the next 7-10 business days

We want to take this opportunity to thank you for choosing CSS as your swim lesson provider.

By supporting CSS you are investing in the safety and security of your community. We wish you and your family well and all the best during these next few weeks.

Please click below to update your account for Spring 2020.

Click Here

- Your Customer Service Team ❤️