"The Lobbyist Registrar requires more information about your lobbyist registration…”

Did you know that every registration submitted to the Office is carefully reviewed to make sure that it contains all of the information required by the Lobbyists Registration Act, 1998 before it’s published by the Lobbyists Registrar?

This means that a registration can be refused because the information submitted is incomplete. The most common reason for refusal is an unclear description of the lobbying activity.

If you receive a request for more information by email, you will be given a deadline to provide it. In some cases, the registration will be reset to draft so that you or your delegated primary contact can update it. This could mean you aren’t registered, so it’s important to update the information promptly and resubmit the registration so it can be published on the Lobbyist Registry.

It’s a good idea to review your registration carefully before you submit it. Items to consider: Have you completed all of the applicable fields like parent companies and government funding? Is the description of the lobbying activity complete and an accurate reflection of the work you will be doing? Have you identified all of the lobbying targets?

If you receive an email asking for more information, try to re-submit promptly to ensure compliance with the timelines in the Act. And if you need clarification on the request, let us know.

We get it – we all have a lot of passwords to remember.

Luckily, if you forget your password for your lobbyist registry account, you can reset it yourself.

If you have forgotten your password, but remember your security question responses, click on the “Forgotten Password” link on the “Lobbyist Login” page and follow the instructions. You will receive an email with a temporary password. You should change this temporary password after you log in.

Important: All passwords and security question responses are cAsE sEnSitiVe so you’ll need to be consistent when you fill these out and enter them.

If you have forgotten your password and your security question responses, please send us an email. We can reset those responses so you can follow the "Forgotten Password" process.

Need to change your password? We’ve got a short (56 seconds!) video tutorial on that. All our tutorial videos for the registry system are available on our website.

Video Tutorials

A Quick Guide to Registration Timelines

Timing, as they say, is everything.

Whether you’re new to the Lobbyist Registry or have used it for a long time, it’s a good idea to make sure you are abiding by the timelines set out in the Act. 

When to file a new registration:

Consultants – within 10 days from 1st communication

In-house – within 2 months of hitting 50-hour lobbying threshold

When you file a new registration, you’ll be asked to enter the date that the consultant lobbyist or in-house lobbyist(s) began lobbying. If the lobbyist hasn’t yet started communicating with public office holders, it’s okay to enter the date you’re filing the registration.

Updating an existing registration:

Consultants – within 30 days from when a change in the information occurs

In-house – within 30 days from when a change in the information occurs

Renewing an existing registration:

Consultants – annually

In-house – every 6 months

There’s a 60-day window to complete a renewal. You will receive an email reminder at the start of that time period.

Terminating a registration or removing a former in-house lobbyist:

Consultants – within 30 days from end of lobbying work and you are no longer receiving payment from your client.

In-house – remove name of former lobbyist within 30 days if that person is no longer lobbying or no longer employed by the business or organization.