Stratégies gagnantes pour servir les Francophones
" "

In this newsletter

New! Winning Strategies promotional videos

How do you explain to your team what the Winnings Strategies for serving Francophones is all about? Easy, start with this animated video! 
Introducing Winning Strategies for serving francophones video

New connections made at the Bridging Boundaries event 

On March 10th, representatives from health and social services organizations gathered to meet new partners and expand connections in order to improve access to services in French at the bilingual event "Franchir les frontières/Bridging Boundaries".

Participants heard about concrete solutions and the positive impacts of the Winning Strategies project, as well as powerful testimonies from francophone clients who faced linguistic barriers in health settings.
groupe de personnes écoutent une présentation

An attentive group is watching presentations prior to the networking session. 

 

The Winning Strategies team

Sitting: Normand Glaude, Executive Director, RSSEFO; Nathalie Rochefort, Project Coordinator; Marc-André Sabourin, Administrative Director, Archipel OHT. 

Standing: Sharlène Clarke, Project Lead, Archipel OHT; Sarah Kiobola, Community Engagement Advisor, RSSFEO; Carly Haydt, Project Manager, Kids Come First; Julie Leroux, Communications Specialist, Archipel OHT; Michelle Goulet, Project Instigator, French Language Health Services Planning Centre.

What do Youth, Family and Caregiver Partners think of French-language services?

In December 2025 , members of the Winning Strategies team met with Youth, Family and Caregiver Partners from Kids Come First. This group works closely with healthcare users to make their experiences better and improve the system.

The goal of the meetings was to raise awareness about the Winning Strategies project and to discuss their experiences and preferences regarding healthcare. The team also wanted to know if and how the principles of the Active Offer affected their healthcare journey.

These key points emerged from the discussions.

  • From the beginning, it is essential to offer the choice of language of service to patients and clients, explicitly and repeatedly. 
  • Linguistic equity is directly linked to the safety, dignity, and quality of care. 
  • Trust in the service provider’s language proficiency is just as important as the service itself. 
  • Transparency and collaboration within the healthcare system can mitigate capacity issues.

These meetings and participants’ feedback will enable us to continually refine the Winning Strategies and related initiatives.
 

Here's the last opportunity to get on the Fast Track! 

 

Register now to get on board and get free support and resources to implement the Winning Strategies for serving Francophones within your organization. Join the Fast Track Program today! 

The session will be held from 12:00 to 12:45 via Teams. 

Registration for March 26, 2026 Fast Track Session

 

Project evaluation

As the project funding nears the end, we would like to measure results to better understand its success level and effectiveness. This evaluation will also help identify areas for improvement and ways to ensure the project’s sustainability.

We would like to hear from you, no matter the stage your organization was at. Have you simply heard about the Winning Strategies? Have you been invited or participated to an information session or networking event? Did you complete the organizational self-assessment? Did you complete a work plan or implement one or many of the Winning Strategies?

Please help us evaluate the project by filling out the survey, which should take you approximately 15 minutes. The survey is open until March 20, 2026.

If you have any questions about this survey and the evaluation of the Winning Strategies project, please contact  Nathalie Rochefort.

We thank you in advance for your participation.

Fill out the evaluation survey

Whats' next for Winning Strategies?

The first phase of the Winning Strategies for serving Francophones project will conclude on March 31, 2026. The project was led by Kids Come First and sponsored by the RSSFEO and Archipel OHT since 2023.
Logo du Réseau

We are pleased to see the Réseau des services de santé en français de l’Est de l’Ontario take over the project.

The Réseau will therefore continue to promote the project to support organizations in developing their French-language services.

All Winning Strategies resources will remain available

The tools and resources developed within the project will remain available online. Visit our website to find out how the implementation of the Winning Strategies can benefit your clients and your organization.

Go to the Winning Strategies website

This initiative, in collaboration with the Société Santé en français, is funded by Health Canada under the Action Plan for Official Languages 2023–2028: Protection-Promotion-Collaboration.
logos Santé Canada et Société Santé en français