Winning Strategies for serving francophones logo

Your June 2025 newsletter

First edition of our monthly newsletter

Dear community services and health partners:

Our team is happy to be sending out the first edition of our monthly newsletter in which we'll be sharing tips and testimonials from partners who have adopted the Winning Strategies for serving francophones. This project is all about improving the safety and efficiency of health and community services through six flexible and easy-to-implement strategies. 

What's wrong with Jackie?

Is she nauseated, heartbroken or having a heart attack?

If Jackie, a francophone woman, calls out “J’ai mal au coeur" in French, then...."I have heart sick” in English. Would you know how to help her?

Does she need a bucket, a hug or CPR? In emergencies and moments of vulnerability, people can easily forget the words to express symptoms and feelings in a language other than their mother-tongue. Which can lead to incorrect diagnoses and wrong treatments.

Implementing the Winning Strategies within your organization can help ensure that Jackie receives safe care. Because a sick person is not bilingual. 

Answer: Jackie is nauseated

Meet our new project partner 

Sandfield Place sign

Sandfield Place

Sandfield Place, located in Cornwall, is a retirement home offering a wide range of personal support services, as well as a long-term care home licensed for 53 residents. They are partners of Great River Ontario Health Team (OHT).

Samantha Below

"We learned about the Winning Strategies through Great River OHT. We did the initial organizational self-assessment, and then Nathalie reached out and provided us with resources to get started," explains Samantha Below, RN, BScN, RN Prescriber, and Director of Care at Sandfield Place

"It made us realize the importance of providing French-language services for our residents. So now we are ensuring that our French-speaking staff is matched with our francophone residents. As we already had the staff in place, it was a quick win for our organization," adds Samantha.

Next information session 

Sign up today! 

The next information session on the Winning Strategies will be held on Friday, July 4, 2025 from 12:00 to 12:30 via Teams. Find out how these strategies can help you improve the safety and efficiency of your health and community services. 

Please click on the button below to ask for the calendar invite. 

Registration for the information session

Are you up for a regional challenge?

You could win a coffee break for your team! 

One of the first steps to get started with the winning strategies is to assess what your organization is already doing. This can be done by filling out an organizational self-assessment (on a Microsoft form). It takes about 10 minutes and the results will guide you to the next steps.

Fill out the assessment before July 31st at 4:00 p.m. for a chance to win a coffee break for your team (up to 25 people)! The draw will take place on Tuesday, August 5, 2025. Good luck to all participants!

 

Take me to the organizational self-assessment

For more information

Visit our website to find out how the implementation of the winning strategies can benefit your clients and your organization. You'll also find tools and resources, as well as the key contacts to ask for free coaching. 

Go to the Winning Strategies website

This initiative, in collaboration with the Société Santé en français, is funded by Health Canada under the Action Plan for Official Languages 2023–2028: Protection-Promotion-Collaboration.

logos Santé Canada et Société Santé en français